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Shipping/Returns

How much does shipping cost, and how long does it take?

Free standard shipping on orders $75+ and is available to the 48 contiguous states in the United States of America (excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories).Our shipping takes 5-

How do I qualify for free shipping?

Free standard shipping is available on all orders $75+ to the 48 contiguous states in the United States of America (excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories).

I put in the wrong address? What do I do?

Oh no! Notify us as soon as possible by calling us at 888.316.1886. We’ll try our best to help. Please keep in mind:If your order hasn’t been sent to our fulfillment facility yet, we’d be happy to update your shipping address.If your order has been f

What is the return policy?

We have a 100-day return policy for all our products.To start a return (excludes Amazon) - CLICK HEREWe'll send you a pre-paid return label for a free, easy return. Once we receive your returned item(s), we'll issue you a full refund within 2 busines

What is Coop credit?

If you have initiated a return with us during the 100-day return window and we’ve provided you with a pre-paid return label, you then have 30 days to ship your order back to us to receive your full refund.If we receive your returned order past the 30

My package went missing. What should I do?

We are not responsible for lost or stolen packages if the courier has marked the package as “Delivered.” However, we'd be happy to assist you with your lost order. Please follow our steps below:1. Please check with your household members or neighbors